Scroll to “Allow desktop apps to access your microphone,” and make sure it’s on.

Make sure Allow apps to access your microphone is on.

Under “App permissions,” click Microphone.

The browsers that have permission to use your camera should show up.

Scroll to “Allow desktop apps to access your camera,” and make sure it’s on.

Make sure Allow apps to access your camera is on.

Windows computers have a system setting that allows applications to access your camera and microphone. Choose your device below for specific instructions on how to give your camera and microphone permissions. If you still have camera and microphone issues on Flip after you tried to fix them through your browser, it may be your operating system or device settings that cause the issues. How to give camera/microphone access in your computer’s settings

If the camera still doesn't load, try fix the settings for your specific device.

For Chrome: Both camera and microphone permissions should be turned on.

For Microsoft Edge: Next to both settings it should say “Allow.”.

Make sure both camera and microphone have permissions.

In the URL bar next to the Flip URL, click the lock icon.

How to turn on camera/microphone permissions in your browser

Force quit the browser or restart your device and try again.

Embedded topics can cause Flip camera issues.

Is Flip embedded into another webpage? If so, go to and enter your Join code.

This helps identify an issue with the browser versus the device itself.

Open another browser and try to open the Flip camera again.

Google Chrome (enter in your URL bar): chrome://settings/help.

Microsoft Edge (enter in your URL bar): edge://settings/help.

Find out your web browser's version and update to the latest version.

Then, go to your Flip and open the camera. Open an incognito or private browser window.

Make sure there aren't any browser extensions interfering with the camera.

You can check this setting in your browser or in your device’s privacy settings.

Flip must have permission from your browser to access both your camera and microphone.

Learn about Flip's system requirements and compatibility.

Find out if your system is compatible with Flip.

Important: If your camera is all black or gets stuck loading, learn how to fix it. We recommend you use the latest versions of Microsoft Edge or Google Chrome.

You may not be able access all Flip features on all browsers. Flip supports any browser on PCs, Macs, and Chromebooks.

Macbook pro microphone not working